How to Track an Employee Offboarding Request in Playroll

    Track the status of an employee's resignation, termination, or fixed-term ending request in Playroll from the Offboarding tab.

    This applies to company administrators who have already submitted an offboarding request and want to check its progress, review supporting documents, or add further information. Once a request is submitted, Playroll reviews it as part of the compliant offboarding process.

    Before you begin

    • Confirm that an offboarding request has already been submitted for the employee.
    • Confirm that you are authorised to view the employee's contract and offboarding records.

    Track the request

    ✅ Step 1 – Open the Offboarding tab

    Go to Contracts and open the Offboarding tab. The employee moves out of the Active tab once their offboarding request is submitted.

    ✅ Step 2 – Locate the employee's offboarding record

    Find the employee's row in the Offboarding tab. It shows the offboarding type, reason, initiator, and proposed termination date.

    ✅ Step 3 – Open the offboarding details

    Select the three dots on the employee's row to open the Actions menu, then select Offboarding details.

    ✅ Step 4 – Review the request details

    Review the request details, attachments, and timeline to see the current status of the offboarding process.

    ✅ Step 5 – Update the request where needed

    Upload further supporting documents or update the request where the platform allows.

    What happens next

    Playroll reviews the offboarding request and its supporting documents as part of the compliant offboarding process. Check back on this tab for updates, or add supporting documents at any time while the request is open.

    When is a termination fee applicable?

    A termination fee applies if an employee’s contract ends within the first 6 (six) months of engagement. This includes both voluntary resignations and employer-initiated terminations.

    Early termination fee

    If an employment relationship ends within the first 6 (six) months, a fee equivalent to 3 (three) month’s Playroll fee will be charged to the client.

    Why does Playroll charge an early termination fee?

    As Playroll does not charge an onboarding or offboarding fee we are required to ensure our basic costs for providing the service are covered. 

    Understanding the Termination Process

    All employee terminations must comply with local labor laws and the terms outlined in the employee’s contract. As Playroll is the legal employer, it is responsible for conducting all formal termination actions.

    Immediate Notification Required

    Notify Playroll as soon as a termination is being considered. Early communication ensures that all required legal procedures can be followed and that the termination is handled appropriately and in a timely manner.

    Legal Guidance for Termination

    Because each termination is unique and governed by country-specific labor laws, we strongly recommend contacting our legal team for support. They will provide guidance tailored to the specific case and jurisdiction.

    For legal support, email legal@playroll.com.

    Why Legal Review is Essential

    • Ensures compliance with local labor laws and regulations
    • Prevents unlawful termination claims
    • Clarifies required notice periods, severance, and documentation
    • Secures a legally binding and employer-backed termination process

     

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