Employer of Record Articles

Protecting your Playroll account is essential. By staying vigilant and taking a few simple actions, you can keep your information safe and stay ahead of potential threats.

Steps to Secure Your Account

✅ Change Your Passwords Regularly

Passwords are your first line of defence. Update them frequently — and immediately if you suspect a security issue. Make sure they are strong, unique, and tough to crack. A good rule of thumb? Use a mix of uppercase and lowercase letters, numbers, and special characters.

✅ Monitor Account Activity

Keep a close eye on your account. Look out for anything unusual — like unknown logins, unexpected changes to your settings, or strange transactions. Spotting these early can prevent bigger issues.

✅ Watch for Phishing Attempts

Cybercriminals can be sneaky. Stay sharp when reading emails, texts, or messages asking for your login details or personal information. Never click suspicious links or download attachments from unfamiliar senders.

✅ Stay Informed About Security

Knowledge is power. Follow trusted sources to stay up-to-date on the latest security tips and alerts. Being aware of new scams and threats helps you stay protected.

Taking small, proactive steps today can make a big difference tomorrow. Secure your account, protect your data, and give yourself peace of mind.

Forgot your Playroll password? Use the “Forgot password” link to request a reset and regain access via your email.

How to Reset Your Password

✅ Step 1: Click "Forgot Password"

On the login screen, select the "Forgot password" link. Alternatively, you can go directly to https://app.playroll.com/reset to begin the password reset process.

✅ Step 2: Enter Your Email Address

On the reset page, enter the email address associated with your Playroll account to receive a password reset link.

✅ Step 3: Check Your Email

After submitting your email address, you will receive a password reset link in your inbox. Follow the link to create a new password and regain access to your account.

Still Having Trouble?

If you don’t receive the reset email or run into any issues, please contact support@playroll.com and our team will assist you.

Missing Playroll’s monthly cut-off date affects when updates or payments are processed. To ensure timely payments and accurate records, it’s critical to meet this deadline. Below are the specific impacts of missing the cut-off:

Consequences of Late Submissions

• New employees: If added after the cut-off date, their first salary will be processed the following month.
• Expense approvals: Expenses approved after the 10th will only be paid with the next month’s salary unless an out-of-cycle processing fee is applied.
• Salary adjustments: Changes to salary made after the 10th will reflect in the following month’s payroll unless processed out of cycle.
• Bonuses and commissions: Additions submitted after the 10th will only apply in the next month.
• Contractual changes: Modifications such as job title, manager, or leave balances will take effect the following month if submitted after the deadline.

All employment agreements facilitated by Playroll are governed by the local labor laws of the country in which the employee is hired. This ensures full legal compliance with jurisdiction-specific employment standards and protections.

Territory-Specific Compliance

Each employment contract is customized to reflect the legal requirements of the hiring country, including:

• Minimum wage standards
• Notice periods and termination procedures
• Working hours and overtime
• Leave entitlements
• Statutory benefits and protections

Why Local Law Matters

Governing employment contracts under local law ensures legal enforceability and minimizes the risk of non-compliance. This protects both the employee and the employer from legal disputes.

Playroll’s payroll cut-off date is the 10th of each month. You may make changes up until the end of the day on the 10th.

Any changes made after the cut off will not be taken into account for invoicing or payroll purposes until the following month. 

Failure to make changes before the cut-off may result in delays or inaccuracies in payroll processing.

The employment relationship functions similarly to a traditional employment setup, with your employee working directly under your management and day-to-day supervision. Playroll acts as the legal employer, handling all administrative, legal, and payroll-related responsibilities.

Your Role as the Client

As the client, you will:

• Oversee the employee’s daily tasks, performance, and objectives
• Define and negotiate employment terms with the employee
• Determine compensation, working hours, and job responsibilities
• Approve/reject leave and expense applications logged by the employee through the Playroll portal

Playroll’s Role

Playroll manages the following on your behalf:

• Employment contracts and legal compliance based on local labor laws
• Monthly payroll processing and tax filings
• Employee benefits administration

Employee’s Role

The employee reports directly to you and follows your internal policies and performance expectations. For administrative tasks such as pay-related queries, the employee communicates with Playroll.

An Employer of Record (EoR), also known as a global Professional Employer Organization (PEO), is a third-party organization that serves as the legal employer on behalf of another company in a foreign country.

What Does an EoR Do?

By acting as the legal employer, an EoR enables businesses to hire international talent without setting up a legal entity in the employee’s country. The EoR is responsible for:

• Issuing legally compliant employment contracts
• Administering payroll and tax withholdings
• Managing statutory benefits and leave entitlements
• Ensuring ongoing compliance with local labor laws

Client Responsibilities

While the EoR handles legal employment matters, the client retains full control over the employee’s day-to-day work, responsibilities, and performance management.

Benefits of Using an EoR

• Quick and compliant international hiring
• No need to establish a local entity
• Reduced administrative and legal overhead
• Enhanced global expansion flexibility

Playroll charges a monthly fee based on the territory where you intend to hire. This fee structure ensures transparency and adaptability to local employment regulations.

Where to find Playroll's pricing

You can easily view the costs associated with each territory directly within the Playroll platform. Follow these steps:

1. Navigate to the main panel on the left-hand side of your screen and click on the Tools dropdown menu.

2. Select Playroll Fee List. This will open a detailed view listing all available countries and their corresponding monthly fees.

To estimate the total cost of hiring an employee in any supported country, use the Playroll cost calculator. It provides a detailed breakdown of employer costs based on country-specific tax rates, social contributions, and other mandatory expenses.

How to Access the Cost Calculator

1. Log into the Playroll platform.
2. Navigate to the Tools section.
3. Select Cost Calculator and input the required job and salary details.

The tool will generate an estimate including:

• Gross salary
• Employer taxes and contributions
• Employee deductions
• Total cost to company

Why Use the Cost Calculator?

• Gain visibility into all hiring-related expenses
• Plan and forecast budgets accurately
• Compare costs across different hiring territories

Employees must be added to the Playroll platform at least 10 days before their intended start date. Submissions made less than 10 days in advance will not be accepted.

Why This Timeframe Matters

This 10-day window ensures there is sufficient time to:

• Complete onboarding documentation
• Verify legal employment eligibility
• Set up payroll and benefits accurately
• Ensure compliance with local employment regulations

Steps to Add a New Employee

1. Log into the Playroll platform.
2. Navigate to the Add Memeber section.
3. Select Add Employee and complete the required fields.

Yes, Playroll can sponsor work visas in most supported territories. Visa sponsorship is subject to local regulations and eligibility criteria specific to each country.

Where Does Playroll Offer Visa Sponsorship?

To see a full list of countries where visa sponsorship is available, visit our Visa Territory List.

How to Get Support

For country-specific guidance and to initiate the sponsorship process, please contact your assigned Customer Success Manager. They will provide detailed requirements and timelines for the territory in question.

What to Consider

• Each country has different visa categories and employer obligations.
• Eligibility may vary based on employee nationality, job role, and other legal conditions.
• Processing times can differ and may affect planned start dates.