Leave Policy Articles

Questions related to various types of leaves

    Where to Find Country-Specific Public Holidays

    All country-specific public holidays are listed within the respective hiring guides, available on the Playroll website under the Hiring Guides section.

    Step-by-Step Guide to Viewing Public Holidays

    ✅ Step 1: Navigate to the Hiring Guides

    To view the public holidays for a specific country, navigate to the guide for the relevant country and open the Leave Policies tab. Public holidays are detailed under a dedicated subheading within this section.

    Screenshot showing the Leave Policies tab in the country guide on Playroll

    ✅ Step 2: Find Public Holidays in the Leave Policies

    Each Leave Policies section includes a clearly marked heading dedicated to public holidays for that country.

    Updating an Employee's Leave Entitlement

    To update your employee’s annual leave entitlement on the Playroll platform, follow the detailed steps below:

    Steps to Edit Leave Entitlement

    Step 1: Open the Employees Menu

    Select the "Employees" category from the left-hand navigation panel.

    Navigation panel highlighting the Employees category in Playroll

    Step 2: Access the Contracts Section

    Click on the "Contracts" sub-category to manage employee agreements.

    Contracts sub-category selection under Employees menu

    Step 3: Initiate Contract Changes

    Find the employee whose leave you want to update and click the "Make Changes" button.

    Make Changes button on the Employee contract management page

    Step 4: Navigate to Compensation & Legalities

    Select "Step 2: Compensation & legalities" to proceed to the section where leave days can be edited.

    Compensation & legalities section of the contract update process

    Step 5: Enter the New Leave Entitlement

    Update the leave field with the revised number of days for the employee.

    Field to input updated annual leave entitlement

    Step 6: Submit the Changes

    Click "Sign & add employee" at the bottom of the page to finalize the update.

    Sign & add employee button to confirm contract updates

    Step 7: Wait for Signature Approval

    A notification will be sent to the authorized signatory. The updated leave will only take effect once the addendum is signed and approved.

     

     

    Cancelling an Employee’s Approved Leave

    If you’ve already approved an employee’s leave request but need to cancel it, you can reverse the approval directly within the Playroll platform by following the steps below.

    Steps to Cancel Leave Approval

    Step 1: Access the Employees Menu

    Click on the "Employees" dropdown located in the left-hand navigation panel.

    Employees dropdown menu in Playroll dashboard

    Step 2: Open the Leave Section

    Select the "Leave" sub-category. A notification icon will display if there are pending or recently approved leave requests.

    Leave section showing notification icon for pending leave requests

    Step 3: View Leave Management Screen

    The Leave Management screen displays all employee leave entries, including leave type, duration, and reason (if provided).

    Leave management screen displaying employee leave data

    Step 4: Review Leave Request Details

    Click the "i" icon to review detailed information about a specific leave request.

    Information icon to view detailed leave request data

    Step 5: Cancel the Leave Approval

    Click the "blue backwards arrow" icon to undo or cancel the leave approval.

    Undo approval icon to cancel approved leave request

    If you encounter any issues while attempting to cancel an employee's leave request, please contact the Playroll support team for assistance.

    Where to view Employees' Remaining Leave Balances

    View employee leave entitlements and balances in just a few clicks using the Balances tab in the Employees section of the Playroll dashboard.

    How to View Employee Leave Balances

    ✅ Step 1: Go to the Employees Tab

    Select the Employees tab from the left-hand navigation panel.

    Employees tab highlighted on Playroll navigation

    ✅ Step 2: Select the Leave Option

    In the dropdown menu under Employees, click on Leave.

    Leave tab selected from the Employee submenu

    ✅ Step 3: Open the Balances Tab

    Select the Balances tab to view an overview of all employees' available leave days and balances.

    Balances tab showing summary of employee leave days

    ✅ Step 4: View Individual Employee Balances

    Click the View Balance button next to the employee whose detailed leave record you want to view.

    View Balance button for detailed leave overview

    ✅ Step 5: Review the Detailed Breakdown

    A pop-up window will display the employee’s leave entitlement, current balance, carried over days, and any deducted days. You can also hover your cursor over the (i) icon to get a detailed explanation of the calculation.

    Popup with full leave breakdown for selected employee

    Expiry of Carry Over Leave

    Carry over leave is territory-specific and governed by local labor laws.

    At present, the Playroll platform does not display the maximum number of carry over leave days. This feature is currently under development. For more information, please contact Support@playroll.com.

Can’t Find What You’re Looking For?

Contact our support team - we’re always here to help! Log in to chat instantly or submit a ticket for a prompt response.