Accessing Your Requested Documents in Playroll

    To view all documents you’ve requested or received from Playroll, follow the step-by-step guide below:

    Steps to Locate Your Documents

    Step 1: Go to the Documents Section

    Select the "Documents" category from the navigation panel on the left side of the dashboard.

    Navigation menu highlighting the Documents section in Playroll

    Step 2: Check Employment-Related Documents

    Under the "Employment related" tab, you’ll find items such as employment agreements, confirmation letters, and addendums.

    Employment related tab displaying official employment documents

    Step 3: View Other Requested Documents

    Any other documents provided by our team will be listed under the "Other" tab within the same section.

     

     

    Missing Required Documents during Onboarding

    Missing a document during onboarding? Contact your Employee Success Manager or Playroll Support.

    Missing Documents During Onboarding

    If you are missing a required document during the onboarding process, please contact your Employee Success Manager as soon as possible. They will assist you in completing your onboarding and help resolve the issue promptly.

    If your Employee Success Manager is unavailable, you can also contact Playroll Support for assistance.

    Where to Find Your Employment Agreement

    View or download your Employment Agreement by navigating to the Documents tab in your Playroll profile.

    How to Access Your Employment Agreement

    ✅ Step 1: Open the Profile Tab

    Select the "Profile" tab from the left-hand navigation panel.

    Navigation panel with Profile tab highlighted on the Playroll platform

    ✅ Step 2: Access the Documents Section

    Once inside your profile, click on the "Documents" tab at the top of the page to access your files.

    Documents tab highlighted on the profile page in Playroll

    ✅ Step 3: View or Download Your Employment Agreement

    In the Documents section, your Employment Agreement will be listed. You can open it to view or click the download icon to save a PDF copy.

    Employment Agreement listed in Documents with view and download options

    Requesting a Visa Invitation Letter

    If you require an invitation letter to support your visa application, please contact our team directly at support@playroll.com for assistance. We’ll be happy to help facilitate the process.

    Requesting a Certificate of Employment

    If you require a certificate of employment, please contact Support@playroll.com. Our team will assist you in obtaining the necessary documentation.

Can’t Find What You’re Looking For?

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