Payroll Articles

Should clients have questions regarding their employees' payroll

    How to View and Download Payslips

    View or download your payslip from the Payslips & Tax section, available 1 day after your contractual salary payment date.

    How to Access and Download Your Payslip

    ✅ Step 1: Open the Payslips & Tax Section

    Select the "Payslips & Tax" category from the navigation panel on the left-hand side of the screen.

    Navigation panel showing selection of 'Payslips & Tax'

    ✅ Step 2: Download Your Payslip

    Once you're on the Payslips page, you can view and download the payslip you need.

    List of available payslips with download option in Playroll

    Salary Payment Dates

    Your salary payment date is defined in your Employment Agreement. Ordinarily the salary payment dates range between the 25th of the month to the last working day of the month depending on the territory in which you are hired.

    Receiving Expense Reimbursements

    If expenses are both logged and approved before the payroll cut-off date, they will be reimbursed with that month’s salary.

    Expenses logged and approved after the cut-off will be reimbursed with the following month’s salary.

    Expenses Rejected on Playroll Platform

    Playroll does not approve or decline expense claims—this responsibility lies with our client. If your expense has been declined, please contact your manager or the individual responsible for managing leave and expenses through Playroll within your organization.

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